FAQs
Thank you for visiting our FAQs page at Slopemower Labs ! We're delighted to have you here and hope to provide you with all the answers you need. We understand that shopping and exploring our collections might bring up some questions, and that's why we've put together this comprehensive FAQ section. Whether you're curious about our products, policies, or the shopping experience with us, you'll find valuable information here. If you can't find the answer you're looking for, please don't hesitate to reach out to us at support@slopemowerlabs.com
FAQs
What makes the MK1000 series stand out?
The MK1000 boasts a 39" cutting width, covering more area in less time. Powered by a 16hp gas engine, it excels on slopes up to 40 degrees.
How does the MK550 differ from the MK1000?
The MK550, a sibling of the MK1000, is designed for smaller areas with a cutting width of 21".
Can I purchase your products outside the United States?
Currently, we only offer shipping within the United States.
Is shipping free for all orders?
Yes, we provide free shipping on all orders within the United States.
What is the refund policy?
Refunds are issued within 30 days of receiving the item if it is defective. The refund is processed once the item is returned to the seller.
What types of terrains can the MK1000 handle?
The MK1000 excels on a variety of terrains, including slopes up to 40 degrees, making it ideal for vineyards, solar farms, and other hard-to-reach places.
Is assembly required upon receiving the mower?
Our mowers ship fully assembled in wooden crates. Once fuel is added, mowers are ready to start.
How can I stay updated on new products or promotions?
Subscribe to our newsletter on the website or follow us on social media for the latest updates, promotions, and innovative solutions from Slopemower Labs.
Where can I get spare parts?
90% of our components can be purchased off the shelve at local hardware stores or common online resellers. We use standard lawn mower and Hobby RC parts in our designs. Please allow 2-4 weeks lead time for rubber tracks or structural components.